- The kinds of personal information we collect from users of the Site and how that information is collected;
- How we use your personal information;
- The circumstances under which we disclose personal information to third parties; and
- The mechanisms we have implemented to protect your personal information.
Intended Use of Personal Information
A lot of our services do not require any form of registration, allowing you to visit our Site without telling us who you are. However, some services may require you to provide us with specific
In these situations, if you choose to withhold any such information, it may not be possible for you to gain access to certain parts of the Site or for us to respond to a particular query or perform a certain service (such as assigning an agent to speak with you).
What information are you collecting and how are you collecting it?
Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from any Web site within the FRONT ROW Network, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the FRONT ROW Network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals.
What are cookies?
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org
If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.
If applicable, Front Row Benefits may be marketed by other agencies on behalf of us as a result of your visit to frontrowbenefits.com. These agencies may use anonymous, non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, but not your name, address or other personal information) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These agencies typically use a cookie to collect this information. This form of marketing is used to enhance your web surfing experience. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/managing/opt_out.asp.
What information do you collect?
General Visitors: We collect information for internal marketing purposes about pages that visitors browse as stated above. This information does not contain e-mail address.
Customers: We collect personally identifiable information necessary for registration potential customers who wish to purchase health products and services online. If you are purchasing a policy through FRONT ROW, you will be asked for certain types of personally-identifiable information (your first and last name, e-mail address, mailing address, city, state, zip code, telephone number, credit card number and expiration date, bank information in connection with automatic deposits/debits). This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. Wherever FRONT ROW collects personal information we make an effort to include a link to this Privacy
Policy on that page.
What other information do you request?
We may from time to time send e-mail announcing new FRONT ROW products and services. If you choose to supply your postal address in an online form, you may receive mailings from other third-party companies.
Who do we share our information with?
- Companies That Help Deliver FRONT ROW Products or Services: Sometimes we hire companies to help us deliver products or services (including processing your transaction, confirming and delivering your order, credit card authorization and fraud prevention). In those instances, we need to share your information with these companies. All of these companies are under contractual obligation to use your information for only for delivery of the product or service.
- Content Partners: On some of our sites, we provide content that is created by a third-party partner Web site. In some instances, the third-party sites will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances the information collected is shared between and our third-party sponsors. These third parties will receive your information because you will be visiting their Web sites or using their links and, in doing so, you may provide information directly to them. You therefore should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.
Required By Law
FRONT ROW will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on Us,
- Protect and defend the rights or property of the FRONT ROW Network of sites and related properties, or visitors to the FRONT ROW Network of sites and related properties,
- Cooperate with the investigations of purported unlawful activities.
Your Control Over Your Personal Information
You may also adjust to your advertising preferences on various social media websites by adjusting your settings on a specific platform.
If you are a data subject in the European Economic Area (“EEA”) and under the EU General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase any personal data FRONT ROW has collected about you. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us. To exercise any of these rights, contact us as set forth in the section entitled “Contact Us” below and specify which right you intend to exercise. We will use reasonable efforts to response to any such request without undue delay. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfill the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Your California Privacy Rights
As of January 1, 2005, California Civil Code Section 1798.83 permits visitors to this Site who are residents of California to request information regarding FRONT ROW’s disclosure of their information to third parties for direct marketing purposes. To make such a request, please send an e-mail to our customer privacy care center at: [email protected]
FRONT ROW is committed to doing its best to maintain the security of information collected on our site. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. When you place orders for purchased products or access your payment information, we use industry standard SSL (Secure Socket Layer) encryption technology to protect the storage and transfer of your data from unauthorized parties.
Encryption is a process by which a message or information is scrambled while it is in transit to our website SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. In addition to our online security efforts, we take steps to protect your personal data offline, as well. All sensitive information and/or systems that house that information (i.e., computers or filing cabinet) have physically restricted access in our offices. Employees are granted access on a need-to-know basis pursuant to specific job function requirements (for example, a billing clerk or a customer service representative). Furthermore, ALL employees are kept up-to-date on our security and privacy practices through periodic training sessions in an effort to keep security awareness levels high.
Information About Children
We are committed to protecting the privacy and rights of children online. We believe that children should be able to use the Internet in a safe, productive, and efficient manner and should be afforded the highest protection available with respect to their personal information. The Children’s Online Privacy Protection Act (“COPPA”) took effect on April 21, 2000 and imposes certain requirements on Web sites directed toward children under 13 that collect information on those children, or on Web sites that know they are collecting information on children under the age of 13. It currently is FRONT ROW’s policy not to collect personal information on any person under 13. While we do no specifically seek to obtain information from children, there are areas of our website that children may visit. To learn more about COPPA, consult the Federal Trade Commission’s COPPA Web Site www.ftc.gov or you may call 202/FTC-HELP.
Corrections to Your Information, Questions, Comments or to Contact Us